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I paid but my barn sale ad isn't showing up.

Solution If you placed an ad listing and paid for it but it still shows "payment pending" there are two possible reasons.

1: When you complete your payment at PayPal there is a "return to web site to complete your purchase" link at the bottom of the screen. If you miss clicking it your payment will not be applied to your ad listing. If that is the case, submit a support ticket with the details we can verify your payment and manually post your ad listing for you.

If you over paid, a refund will be issued. If your ad was not posted, it will be posted for you.

What we need is THE EMAIL ADDRESS you paid from in PayPal so we can identify your payment, and the TITLE of the ad listing so we can match it up if the email is different.

WHAT TO DO: Submit a "ticket" here, providing the TITLE of your ad listing AND the email address that your PayPal payment uses.

2: If you make a PayPal payment and the expiration date of your credit card on file with PayPal is out of date, your payment will be redirected to an e-check payment, which will require up to 5 days for processing.

3: If you may an e-check payment at PayPal it will require up to 5 days for processing. Your ad should be posted automatically in that time. However, if you miss clicking the "complete payment" link at PayPal your echeck may not be applied to your ad listing. If that is the case, just let us know with a Help Desk ticket and we'll take care of it for you.

Thank you for advertising at the FlaHorse.com Barn Sale.
 
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Article details
Article ID: 4
Category: Barn Sale
Date added: 10-22-2009 14:16:18
Views: 1245
Rating (Votes): Article rated 2.7/5.0 (23)

 
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